Help & Contact

CONTACT LUMN

    Contact Us:

    Email: support@lumn.co.uk

    Our Customer Support team will be available; MON -SUN 7AM – 1AM

    Frequently Asked Questions:

    Orders are usually processed and dispatched within 1–2 business days. You’ll receive a confirmation email once your order is on its way.

    Delivery times vary depending on your location. Most UK orders arrive within 2–4 business days after dispatch.

    We currently ship within the UK. International shipping options may be added in the future.

    Yes — unopened and unused products can be returned within 14 days of delivery.

    Refunds are processed once we’ve received and inspected your return. This usually takes 5–7 business days.